Monday, September 28, 2009

What’s in a Retail E-Mail?

With social media presence rapidly becoming a must for online retailers, Email Data Source and Goodmail Systems studied how often retailers were including social media marketing links in their e-mail campaigns.

Large majorities of the top 100 companies according to Internet Retailer had a profile on Facebook (79%), Twitter (69%) or both (59%). Formerly hyped technologies such as blogs and RSS feeds were much less popular among these online retail leaders—fewer than one in five used either.

But many of those that had a Facebook or Twitter account did not promote it. Just over one-half of social media participants included links in their e-mail campaigns. Further, less than 30% mentioned their Facebook and Twitter accounts on their company Website prominently.

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